Notice: Currently our parts and service centre in Scoresby, Victoria, Australia is closed to the public.
Repairs and Support:
5 August 2020
Due to the Stage 4 Restrictions currently in place in metropolitan Melbourne, the Repair and Service Centre is closed for Australian and New Zealand customers. If the Repair and Service Centre has already received your product, it will remain there until repair services resume.
Our Customer Service team is still operating in a limited capacity and not able to take inbound calls so please allow extra time to receive a response.
Click here for more information.
PO BOX 804
Ferntree Gully VIC 3156
Please note: We can only respond to enquiries related to Nintendo products and services purchased from Australia or New Zealand, or related to an Australian or New Zealand Nintendo Account or Nintendo Network ID. If your enquiry relates to any other region please visit support.nintendo.com for contact details of Nintendo Customer Service in other regions.